Houston's Restaurant
1/51 Reviews
Open Now|11:30-21:30
(201) 488-5667
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What travelers say:
My friend and I have been going to Houston’s for about 6 years now, especially for birthday dinners. I made reservations almost two weeks prior. The food was good and our waitress very pleasant. However, our dinner was ruined by management! First a manager in a Chefs coat saying we needed to go outside if we needed to take a call, which I found it strange the way he approached us as we were sitting at one of the booths close to the bar and everyone was on their phone. Then as I had just finished paying the bill, a second manager came to us asking how was everything, therefore I made him aware that the waitress was splendid, but I was taken back by the other manager as I thought perhaps we were approached for sending back a drink and it seemed odd because lately people are always on there phone and don’t even follow the dress code as many customers walk in wearing tracksuits and not very well groomed. The manager just said “You have a 90 minute limit and you have exceeded it!” When I said that was very rude and it just discourages us from returning to this establishment” he just said “Do what you want, I don’t care, next time make a reservation!” and walked away. He was extremely unprofessional. I commented this experience to 2 other friends and they said they had a similar experience with the same manager 2 weeks ago. It is such a shame this is the treatment from a place that is over priced and we gladly spend the money, but as of now I will not be returning to this establishment!
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